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We ensure that the product that is delivered to you is of top notch quality, however, in the rare occasion of the products being damaged or not satisfactory, you can return them to us in unused and similar condition as it was when received. The product should be in its original packing and can be returned within 7 days of purchase. The consumer will be entitled to a refund of 85% of the total amount, and 15% will be deducted as the fees for order processing.
It is to be noted that stitched product will not be returned. You need to follow the process for returning the product and notify us in advance. The users may notify us for any return by visiting the contact us page, and it should be noted that any return will not attract any refund if done without notifying us.
You need to return the product to the address mentioned below
Nr.Hetarth Party Plot
Nr.Science City Road, Sola
Gujarat,IndiaPolicies pertaining to return of the product
- The customer will bear the shipping cost for the returned product.
- The shipping charges once paid are not refundable.
- The customs duties and the taxes paid will not be refunded in the case of a product return.
- The refund by no means can exceed the price of the product.
- Customized and stitched products will not be refunded under any circumstance.
- Any case of stains and damage must be reported within 24 hours of receiving the product, and the digital pictures of the damage should be taken.
- Refund will be issued only after we receive the product at our office.